Privacy Policy

Introduction

Welcome to ed44, Bangladesh's trusted online casino and sports betting platform. We are deeply committed to protecting the personal information of every player who chooses to engage with our services. This Privacy Policy describes how ed44 collects, processes, uses, stores, and safeguards your personal data when you access or use the ed44 website, mobile interface, or any related services.

By creating an account or continuing to use the ed44 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our services immediately. This policy applies to all users of ed44, including registered players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

Information We Collect

ed44 collects personal information that you voluntarily provide to us and data that is automatically generated when you use our platform. We collect only the information that is necessary to deliver a safe, fair, and enjoyable gaming experience tailored for Bangladeshi players.

Information You Provide Directly

When you register an account, make a deposit or withdrawal, or contact our support team, you may provide us with:

• Full name, username, and date of birth (to verify you are aged 21 or above)
• Email address and mobile phone number for account communications
• Payment account details for bKash, Nagad, Rocket, Upay, Visa, or Mastercard transactions
• Identity verification documents when required for KYC compliance
• Any messages or correspondence you send to our support team

Information Collected Automatically

When you access the ed44 platform, certain technical and behavioral data is collected automatically to ensure the smooth operation of our services:

• IP address, device type, operating system, and browser version
• Pages visited, session duration, and navigation paths within the platform
• Game activity logs, betting history, and transaction records
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

The personal data collected by ed44 is used strictly for the purposes listed below. We do not use your information for any undisclosed purpose or in any way that is inconsistent with this Privacy Policy:

• To create, verify, and manage your player account on ed44
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other payment channels
• To deliver platform functionality including cricket betting, live casino, slots, and crash games
• To communicate with you regarding account status, promotions, and important service updates
• To detect, prevent, and investigate fraud, money laundering, and other illegal activities
• To improve platform performance, personalize your experience, and conduct internal analytics

Sharing of Your Information

ed44 does not sell, trade, or rent your personal information to any third party. We may, however, share certain data with trusted service providers and partners under strict confidentiality obligations when such sharing is necessary to operate or improve the platform.

Payment Processors

To process your financial transactions, we work with payment processors including bKash, Nagad, Rocket, Upay, and card networks such as Visa and Mastercard. These parties receive only the data strictly necessary to complete your transaction and are bound by their own data protection policies.

Game Providers

Some games on ed44 are powered by third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These providers may collect anonymized gameplay data to ensure game integrity, RTP compliance, and RNG certification. They do not receive your personal identity or payment information.

Legal and Regulatory Obligations

ed44 may disclose your information when required by applicable law, court order, or regulatory authority. In such cases, we will disclose only the minimum information necessary to satisfy the legal obligation and will inform you of such disclosure where legally permissible.

Cookies and Tracking Technologies

ed44 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device that allow us to recognize you on return visits and personalize your experience. We use three categories of cookies:

• Essential cookies — required for the platform to function correctly, including session management and security tokens
• Analytics cookies — help us understand how players navigate the platform so we can improve layout and features
• Preference cookies — remember your settings such as language preference and display options

You may control or disable cookies through your browser settings. Please be aware that disabling essential cookies may impact the functionality of the ed44 platform, including your ability to log in and access account features.

Data Security

ed44 implements industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our platform uses SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers. Access to personal data within ed44 is restricted to authorized personnel only, on a strict need-to-know basis.

While we apply robust technical and organizational measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that may affect your rights or freedoms, ed44 will notify affected users without undue delay in accordance with applicable legal requirements.

Data Retention

ed44 retains your personal data only for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable laws and regulations. Account data is generally retained for the duration of your active account and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

When your data is no longer required, ed44 will securely delete or anonymize it using methods that prevent recovery or reconstruction of the data. You may also request early deletion of your personal data in certain circumstances — see Your Rights section below.

Your Rights

As a registered user of ed44, you have rights with respect to your personal data. ed44 respects these rights and will endeavor to respond to valid requests within a reasonable timeframe. You have the right to:

• Access — request a copy of the personal data ed44 holds about you
• Rectification — request that inaccurate or incomplete data be corrected
• Erasure — request deletion of your personal data in circumstances where it is no longer necessary
• Restriction — request that we limit how we process your data in certain circumstances
• Objection — object to the processing of your personal data for direct marketing purposes

To exercise any of these rights, please contact our support team by email at [email protected]. We may require you to verify your identity before processing your request. We will respond within 30 days of receiving a valid request, unless the complexity or number of requests requires an extension.

Third-Party Links

The ed44 platform may occasionally reference or display content from third-party providers such as game studios and payment processors. These third parties operate their own websites and services that are governed by their own privacy policies. ed44 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with through our platform.

Children's Privacy

ed44 is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from anyone under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information from our systems. Parents or guardians who believe a minor has registered on ed44 should contact us immediately at [email protected] so we can take appropriate action.

Payments and Financial Data

All financial transactions on ed44 are handled through established and trusted payment partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you make a deposit or request a withdrawal, your payment credentials are transmitted directly to the relevant payment processor using encrypted channels. ed44 does not store your full bKash PIN, Nagad mobile number OTP, full card number, or CVV on our servers.

Transaction records, including deposit amounts, withdrawal requests, and account balances, are retained for compliance and audit purposes in accordance with our data retention schedule. These financial records may be subject to disclosure if required by a lawful authority. All amounts are recorded in Bangladeshi Taka (৳ BDT) and displayed in Western numerals as per this site's language standard.

Changes to This Privacy Policy

ed44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, services, or applicable legal requirements. When we make material changes to this policy, we will update the 'Last Updated' date displayed at the top of this page and, where appropriate, notify registered users via their registered email address.

Your continued use of the ed44 platform after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we are protecting your information. This Privacy Policy was last revised in January 2026.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ed44 handles your personal data, please contact our dedicated support team. We are committed to addressing your privacy concerns promptly and transparently.

You can reach us by email at: [email protected]. Our support team is available 24/7 and will respond to privacy-related inquiries as promptly as possible. Please include your registered username and a clear description of your request so we can assist you efficiently.